1. Sentence structure
Content written for online publication should differ greatly to the published word in terms of sentence structure. Offline, we can sit comfortably in a favorite armchair or snuggle up with a book, making long sentences easier to follow. Online, sentences should be short and punchy, designed for an audience sitting at a desk, staring at a screen, and scrolling on a mouse.
2. Tone
Content can easily go awry if the tone of the piece is mistaken. Establishing the correct tone is easier offline where publications and the written word is more established. Online however, it can be difficult to strike a balance between chatty and professional. If you have an established brand and have spent money on an offline marketing campaign, setting the correct tone will be easy because you’ll already have a strong idea of your brand’s identity. If not, you must first let go of your traditional business writing practices and embrace a more informal medium. That’s not to say all online writing should be informal or unprofessional, but it must be easy to digest and resonate with the reader.
A good rule of thumb is to write as you would speak, set the piece aside, and then read back to yourself a day or so later. You can then make any needed changes, spruce up the style if need be and then publish.
3. H1, H2, H3 and Bold
When we read a newspaper or magazine offline, cross-headers are used as anchor points in the text. These help to orienate the reader and pick out subject changes and important points. This same format should be applied to online content but is often overlooked. Consider a newspaper article — a large headline at the top of the piece gives an indication of the content of the piece. Small, bold text blocks mid-way through each column pick out highlights and changes of direction. Applying this same principle to online content is a great way of helping the reader scroll through and pick out the important sections. Reading large amounts of text on screen is off-putting to many, so the use of H2 and H3 tags to highlight bold sections of text creates pre-determined anchor points which the reader can use to scroll through the prose.
4. Punctuation and Grammar
As with any written text, be it for offline purposes or online use, correct punctuation and grammar are invaluable. Spell checkers and grammar checks are included in most word processing packages free of charge, and there are lots of cheap books available to keep by the PC as a reference. The informality of the online medium means that we often write things in a rush
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